Neighborhood Inspection Logo

Privacy Policy

Effective Date: December 12, 2025

This Privacy Policy describes how K010S Enterprises, LLC ("K010S," "we," "us," or "our") collects, uses, stores, and discloses information in connection with the Neighborhood Inspection platform, application, and related services (collectively, the "Platform"). This Privacy Policy applies to individuals and entities that access or use the Platform, including Partners who create accounts and purchase Reports, and non-Partner customers who purchase reports.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1

Information We Collect

We may collect the following categories of information:

1.1

Account and Contact Information

Information provided when creating or maintaining an account, including name, business name, email address, proof of professional membership, and related contact details.

1.2

Transaction and Usage Information

Information related to purchases, credits, transactions, and use of the Platform, including property addresses searched, Reports generated or purchased, dates of access, and download activity.

1.3

Stored Reports

Reports generated through the Platform may be stored and associated with your account to enable access, re-download, and account management functionality.

1.4

Technical Information

Information automatically collected when accessing the Platform, such as IP address, browser type, device information, operating system, and general usage metrics.

2

Payment Processing

Payments are processed by third-party payment processors, including Stripe. K010S does not store full payment card numbers. Payment processors may collect and process payment information in accordance with their own privacy policies.

3

Analytics and Cookies

We may use cookies and similar technologies to support Platform functionality and to understand how the Platform is used. We may use third-party analytics tools, such as Google Analytics, to collect aggregated and anonymized usage information. You may control cookies through your browser settings; however, disabling cookies may affect Platform functionality.

4

How We Use Information

We use collected information to:

  • operate, maintain, and improve the Platform;
  • create and manage user accounts;
  • process transactions and provide access to purchased Reports;
  • provide customer support and communicate with users;
  • monitor usage, security, and compliance with applicable agreements; and
  • comply with legal and regulatory obligations.
5

Information Sharing

We may share information in the following circumstances:

  • with service providers that perform services on our behalf, such as payment processing, hosting, analytics, or customer support;
  • to comply with applicable laws, regulations, legal processes, or governmental requests;
  • to protect the rights, property, or safety of K010S, users, or others; or
  • in connection with a merger, acquisition, financing, or sale of all or a portion of our business or assets.

We do not sell personal information to third parties.

6

Data Retention

We retain information for as long as necessary to operate the Platform, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Stored Reports may be retained in accordance with portal access policies and account status.

7

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8

Third-Party Links and Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and this Privacy Policy does not apply to those services.

9

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised effective date. Continued use of the Platform after such changes constitutes acknowledgment of the updated Privacy Policy.

10

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: K010S Enterprises, LLC, 1883 West Royal Hunte Drive, Suite 200A, Cedar City, Utah 84720